Back
Privacy Policy
How we collect, use, and protect your information

A&E Digital

PRIVACY POLICY

Effective Date: June 24, 2026


1. Introduction

Welcome to A&E Digital ("App", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the App.


2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using the App, including:

•      Account registration details (e.g., name, email address, username, password)

•      Profile information you choose to add

•      User-generated content, messages, or feedback

•      Payment information (processed securely via third-party payment providers)


2.2 Information Collected Automatically

When you access or use the App, we may automatically collect certain information, such as:

•      Device information (device type, operating system version, unique device identifiers)

•      Log data (IP address, app crashes, activity timestamps, browser type)

•      Usage data (features accessed, time spent, interactions within the App)

•      Location data (only if you grant explicit permission)


2.3 Information from Third Parties

We may receive information about you from third-party services such as social media platforms if you choose to link your account, or from analytics and advertising partners.


3. How We Use Your Information

We use the information we collect for the following purposes:

•      To operate, maintain, and improve the App and its features

•      To create and manage your account

•      To process transactions and send related notifications

•      To respond to your inquiries, comments, and support requests

•      To send promotional communications (only with your consent)

•      To monitor and analyze usage trends to improve user experience

•      To detect, prevent, and address technical issues, fraud, or security breaches

•      To comply with legal obligations


4. How We Share Your Information

We do not sell your personal data. We may share your information in the following limited circumstances:


4.1 Service Providers

We may share data with trusted third-party vendors who assist us in operating the App (e.g., hosting providers, analytics tools, payment processors). These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.


4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.


4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you via in-app notice or email before your information becomes subject to a different privacy policy.


5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will delete or anonymize it securely.


6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

•      Encrypted data transmission using SSL/TLS

•      Secure server infrastructure with access controls

•      Regular security assessments and vulnerability testing

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

•      Right to Access: Request a copy of the personal data we hold about you

•      Right to Rectification: Request correction of inaccurate or incomplete data

•      Right to Erasure: Request deletion of your personal data (subject to legal retention obligations)

•      Right to Portability: Receive your data in a structured, machine-readable format

•      Right to Withdraw Consent: Withdraw consent for processing at any time, without affecting prior processing

•      Right to Object: Object to certain types of data processing, including direct marketing

To exercise any of these rights, please contact us using the details provided in Section 11.


8. Children's Privacy

A&E Digital is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child without verified parental consent, we will take steps to delete that information promptly.

If you believe we may have collected data from or about a child under 13, please contact us immediately.


9. Third-Party Links and Services

The App may contain links to or integrations with third-party websites, services, or applications. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party services you interact with.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

•      Update the "Effective Date" at the top of this document

•      Notify you via in-app notification or email

•      Where required by law, seek your consent

Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:


A&E Digital

Email: ane.digital.innovation@gmail.com

Website: www.nexoura.ai

Address: Level#3,Plot#38, The Glass House, 38 Gulshan Ave, Dhaka 1212


We aim to respond to all legitimate requests within 1 day. Occasionally, it may take longer if your request is particularly complex or if multiple requests are received simultaneously. In such cases, we will notify you and keep you updated.


This Privacy Policy was last reviewed and updated on June 24, 2026.